MICROSOFT XBOX internship

Modernizing game discovery on Xbox mobile.

COntext

I was on the Xbox Storefronts team, where our focus is creating rich discovery experiences that help players find games they want to play.

Timeline ─

4 months (May - Aug)

Team ─

Primary design lead

Core responsibilities ─

Problem framing, user research, interaction design, prototyping

impact and learnings

Full case study coming soon! My summer was packed with product thinking, prototyping, research, and so much more.

My summer at Microsoft Xbox truly pushed my design skills to the next level, as I led a brand new project from start to finish. I’m deeply grateful to my mentors and everyone I learned from throughout the process. Some of my key takeaways include:

1. Work with the customer behavior, not around it or against it.

Imposing our idea of what we want users to do is rarely productive. Rather, we should inform the designs based on how users naturally behave, even if it feels unfamiliar at first.

2. Consult a diversity of opinions when framing a blurry problem.

Given the exploratory nature of my project, every person I spoke to added a new perspective to think about. These conversations were invaluable in helping me frame my problem effectively.

Next Up: Giving property owners their time back